Andealpa is a premium materials-focused brand dedicated to innovating with exceptional natural fibers from the Andes, specializing in alpaca and vicuña. We are ambassadors for the protection and conservation of the Andes and its communities, ensuring that craftsmanship, innovation, and responsibility move forward together.

Our company is based in Madrid, Spain. Production and material sourcing take place in Peru’s Andes, where we work with modern facilities focused on sustainable and traceable manufacturing.

We consider sustainability a responsibility, not a claim. From sourcing premium natural fibers to how and where our products are made, every decision is guided by traceability, long-term impact, and respect for the ecosystems and communities of the Andes. We work exclusively with partners who share these values, and we reinvest 1% of our annual profits into projects that support environmental protection and local communities in the Andean region.

Protect the Andes is more than a message, it’s the lens through which we make decisions. It reflects our commitment to safeguarding fragile ecosystems, supporting Andean communities, and ensuring these rare fibers can exist for generations to come.

We grow intentionally. That means limited production, long-term partnerships, and investing back into the regions that make our work possible rather than chasing scale at any cost.

We accept major credit cards (Visa, Mastercard, Maestro, Amex, UnionPay), Apple Pay, and Google Pay.

Yes. All transactions are securely processed through Shopify Payments, which uses the highest industry standards for encryption and safety.

Yes, all prices include applicable taxes.

Your payment is charged immediately when your order is confirmed.

No extra fees are applied when using Shopify Payments or the available payment methods listed above.

Every order is handled with care to ensure it reaches you safely and on time. For full details on shipping options and tracking, please visit our Shipping Guide.

Yes, once your order has been shipped, we will send you a tracking number to follow the status in real-time.

If you're having any trouble with your order tracking, please send an email to contact@andealpa.com

We offer a worldwide flat shipping rate of €35, which includes the GoGreen Plus service from DHL.

Yes. Free shipping is available on all orders over €300.

We ship all orders via DHL’s GoGreen Plus service, ensuring fast, reliable delivery while offsetting carbon emissions to reduce environmental impact.

We want you to love every product you purchase. If something isn’t quite right, our Returns & Exchange Center makes the process seamless.

For details on how to initiate a return or exchange, please visit our Returns & Exchanges Center.

Our products are crafted to be durable from the start, but to ensure they last even longer, we recommend following our Care Guide for detailed instructions on washing, drying, storing, and maintaining your garments.

No. Our fibers are obtained exclusively through supervised shearing. Animals are never injured, harmed, or killed for their wool.

Yes. Shearing is a natural and necessary process that helps keep animals healthy and comfortable. It is carried out by trained professionals following strict welfare standards.

Vicuña shearing is strictly regulated in Peru and takes place only during authorized, community-led events under government supervision, ensuring the protection of both animals and ecosystems.

Yes. We work exclusively with certified partners and factories that comply with internationally recognized animal welfare standards, including Responsible Alpaca Standard (RAS) and equivalent certifications.

In the Andes, alpacas and vicuñas are deeply respected and considered sacred animals. Protecting their well-being is fundamental to our values and to the way we create.

Learn more about our wholesale and consignment opportunities, and discover how we collaborate with select retailers here.

Explore our bespoke design services, from concept to finished products, and see how we can help bring your products to life here.

Absolutely! Our production is based in Peru, and we’re headquartered in Madrid. With global experience, we work professionally with premium international brands to deliver exceptional textiles and finished products. We value partnerships with organizations that share our commitment to quality, sustainability, and excellence.