ANDEALPA is committed to protecting your privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from our website.

By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. WHO WE ARE

Data Controller:
ANDEALPA TEXTILES S.L.
CIF No. B24968562

We operate from the European Union and sell products globally.

2. INFORMATION WE COLLECT

When you visit or interact with our website, we may collect the following types of information:
• Name
• Billing and shipping address
• Email address
• Phone number
• Payment details (processed securely by third-party providers)
• Account information, if you create an account
• Communications with us (emails, messages, support)
• IP address
• Browser and device information
• Pages viewed and interactions with the site
• Cookies and similar technologies

3. HOW WE USE YOUR INFORMATION

We use your personal information to:
• Process and fulfill orders
• Communicate with you
• Provide customer support
• Improve our website and services
• Detect and prevent fraud
• Comply with legal and regulatory obligations
• Send marketing communications, where permitted by law

4. LEGAL BASIS FOR PROCESSING (EU GDPR)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:
• Your consent
• Performance of a contract (e.g., fulfilling your order)
• Compliance with legal obligations
• Our legitimate business interests, provided these do not override your rights

5. SHARING YOUR INFORMATION

We may share your personal information with trusted third parties only as necessary to operate our business, including:
• Shopify (our ecommerce platform)
• Payment processors
• Shipping and logistics partners
• Analytics and website performance providers
• Legal or regulatory authorities when required by law

These third parties are authorized to use your information only to perform services on our behalf.

6. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed outside your country of residence, including countries that may not provide the same level of data protection.

When we transfer personal data internationally, we rely on appropriate safeguards such as standard contractual clauses approved under applicable data protection laws.

7. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to operate our website, analyze performance, and improve user experience.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of the website.

8. DATA RETENTION

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. DATA SECURITY

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure.

10. YOUR RIGHTS

Depending on your location, you may have the right to:
• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent at any time
• Request data portability
• Lodge a complaint with a data protection authority

To exercise these rights, please contact us at contact@andealpa.com.

11. MARKETING COMMUNICATIONS

If you opt in to receive marketing communications, you may unsubscribe at any time by following the instructions included in our emails or by contacting us directly.

12. CHILDREN’S PRIVACY

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

13. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

14. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised “Last updated” date.

15. CONTACT US

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Email: contact@andealpa.com